FAQ
FAQ
Product Quality and Performance
1How can Eagle Jumbo Co., Ltd. ensure product durability for harsh environments?
We use high-grade materials like carbon steel and alloy steel, combined with advanced heat treatment and rigorous testing, ensuring exceptional performance in extreme conditions.
2What standards do your products meet?
Our tire chains comply with NACM-TCe (USA) and ONORM5117.V5119/V5121 (Europe), meeting stringent global safety and performance standards.
3How do you maintain quality standards during production?
Quality control includes raw material inspection, in-process monitoring, and comprehensive testing for tensile strength, wear resistance, and corrosion protection.
4How do your tire chains perform in extreme weather conditions?
They are rigorously tested for snow, ice, and rugged terrains, featuring wear resistance, anti-corrosion properties, and high tensile strength for demanding applications.
5What makes Eagle Jumbo Co., Ltd. a trusted supplier?
With over 60 intellectual property projects and partnerships with clients like the U.S. government and Canadian military, we deliver innovative, reliable, and high-quality products.
Customization and Orders
1Do you offer customized solutions for different applications?
Yes, we provide tailored designs, including custom chain sizes, types, and materials, using our 90% automated production lines for efficiency.
2Can I request product samples before placing a bulk order?
Yes, samples are available for testing. Costs and shipping fees can be discussed, and sample fees may be deducted from bulk orders.
3What is the minimum order quantity (MOQ)?
The MOQ depends on the product and customization needs. Standard products have flexible MOQs for both small and large orders.
4Can you handle urgent or large-volume orders?
Yes, with a 35,000m² facility and annual capacity of 300,000 sets, we meet urgent or high-volume demands efficiently.
5Can I visit your factory for an inspection?
Yes, we welcome factory visits to view production and quality control processes. Please schedule with our sales team.
